CHINA · SPAIN · PORTUGALJETON EXPRESS · SHIPPING & CONSOLIDATION
JETON EXPRESS · CHINA–IBERIA

Logistics for online shops and brands

Connect your purchases in China with customer orders: direct shipping, local stock, marketplace preparation, branded packing and returns.

Small items being prepared and packedSmall items being prepared and packed

How we help

Choose dispatch from China or order preparation from stock in Spain or Portugal. Jeton coordinates receiving, labelling, picking and packing for your sales channel, alongside the contracted distribution and returns service.

On this page
Related routes and destinations

Shipping plans

Before the first batch

Confirm the shipping account, accepted format and who prepares labels. Review parcel references, destination data and final packed weight and dimensions. Agree a pilot with representative destinations and packaging and keep the handover record. Local manifest review helps prepare data; compatibility with the carrier system needs separate confirmation.

When a buyer requests a change

Distinguish a received request, a pending operational enquiry and a confirmed change. Connect each response to the order and affected parcels and record who issued it. Agree a channel for instructions and avoid conflicting versions between the store and preparation team. Address changes, transport options and refunds depend on the operation and need confirmation.

Shipping process

Connect stock, orders and returns decisions
  1. Stock and saleable units

    Connect SKUs, variants and saleable units by location, separating available, allocated, awaiting-check and incoming stock.

  2. Approved preparation

    Agree picking, packing and cutoff; for kits, approve the sample and treatment of missing components.

  3. Batch and physical handover

    Confirm the account, format and labels for an agreed pilot batch, and link order, parcel, physical handover and acceptance.

  4. Changes and returns

    Confirm a change before updating the order; for returns, record the stock-owner decision and confirm the movement outcome before reusing units.

Preparation does not guarantee centre acceptance or activate integrations; changes need confirmation, and a return does not itself approve restocking.

Information for your proposal

Share sales channels, your SKU catalogue, units per order, daily volume and seasonal peaks. Add packing instructions, marketplace requirements, destinations and your return policy.

Agreeing the service

The plan defines stock location, order exchange, cut-off, materials and delivery options. Picking and return rules are agreed for each channel; labels or integrations are activated using the relevant operator’s access.

Tracking and support

How do I ask about an exception?

Provide order, shipment reference, latest event and the decision needed. Check tracking with the carrier shown on the label.

Prepare your parcel operations

Home, collection point or locker

See what to prepare

Define the options shown before checkout. Prepare country, postcode, phone and collection-point ID where applicable. Confirm eligibility, size limits, collection deadline and handling of uncollected parcels for the contracted product.

Shipping to Spain & Portugal

Notifications and delivery changes

See what to prepare

Connect order, parcel and tracking references. Agree who sends status updates and through which channel; distinguish an estimate from a confirmed appointment. Change requests need an operator response and do not automatically stop a parcel in transit.

Track a shipment

Data and store connection

See what to prepare

Prepare the sales platform, order fields, SKUs, parcel references, addresses and contacts. Review sample orders and the manifest before the first batch. Jeton provides local preparation tools here; modules, APIs, carrier labels and status synchronisation require their own agreed scope and validation.

Merchant services
Iberian parcels: options for your business
JETON EXPRESS

Shipping & logistics enquiries

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