CHINA · SPAIN · PORTUGALJETON EXPRESS · SHIPPING & CONSOLIDATION
JETON EXPRESS · CHINA–IBERIA

CTT Express and DHL: a local foundation for growth in Iberia

Local services, a long-term alliance and market signals connecting China’s supply chain advantage with opportunities in Spain and Portugal.

Parcels on a sortation conveyorParcels on a sortation conveyor
CTT Express · DHL eCommerce · IBERIA

China’s strength, connected with a trusted local foundation

Jeton connects your supply chain with distribution services close to Spanish and Portuguese consumers.

Iberia: network & outlook
Services published today

Delivery, visibility and convenience

CTT Express publishes mainland services with tracking, notifications and home or Collectt-point delivery options by product. Buyers can follow their order and choose suitable receipt arrangements. Jeton connects these options with order preparation, recipient information and exception follow-up.

CTT Express · Servicios para empresas
Announced plan · coming years

More ways to receive orders

The May 2026 announcement plans 10,000 additional parcel lockers over the coming years. This direction can offer consumers more collection choices and merchants greater delivery flexibility. Jeton incorporates options as they become active and available for each product and postcode.

CTT Group · Parceria estratégica · 12/05/2026

Our role: turn the network into a solution for your business

Local last-mile reach and international connectivity complement sourcing and preparation in China. Jeton organises the right combination of transport, stock, orders and aftercare, with a quote identifying product, operator, coverage and costs. Expand markets with a clear operating plan and an ongoing service relationship.

Business solutions

Trust is built with every delivery

For Spanish and Portuguese buyers, a connected chain means useful information, receipt options and organised aftercare.

Know where the order is

Tracking and notifications published by CTT Express help buyers follow their shipment under the selected service.

Jeton support and next step

Jeton support

Jeton links orders and shipments, prepares recipient details and coordinates exception follow-up within the agreed scope.

Your next step

Tracking number and order reference. If an issue occurs, keep the latest status and date to share with the seller or with Jeton when it manages the shipment.

Track your shipment

Receive orders conveniently

Home or Collectt-point delivery depends on the product and destination. The announced locker expansion points towards more collection alternatives.

Jeton support and next step

Jeton support

Jeton specifies coverage, postcode, instructions and available options before organising local distribution.

Your next step

Country, postcode and receiving details. Confirm the options available for your shipment before choosing home delivery or a collection point.

Explore the network and coverage

Handle aftercare clearly

A return needs a destination, order reference and seller instructions. Keeping that link makes the goods handling easier to follow.

Jeton support and next step

Jeton support

Jeton coordinates receiving and agreed return handling. The seller defines exchanges, refunds and commercial communication with the buyer.

Your next step

Order reference, items, reason and destination authorised by the seller. Agree instructions before sending; logistics receiving and refunds are separate stages.

See how we organise returns

For merchants: connect the experience to your operations

Share your destinations in Spain and Portugal, regular and seasonal volume, stock location and returns rules. Choose the area you want to organise to prepare an enquiry with the right service.

CTT Express · Servicios para empresas · CTT Group · Parceria estratégica · 12/05/2026

12 MAY 2026 · CTT Group × DHL eCommerce

An alliance underway, with an Iberian vision

Spain · complementary capabilities

The announced model specialises CTT Express in B2C and DHL eCommerce Spain in B2B and cross-border flows. This complementarity provides a foundation for linking consumer sales and business replenishment with services suited to each flow.

CTT Express · Alianza CTT Expresso–DHL eCommerce · 12/05/2026

Portugal · connected local operations

DHL confirms the transfer of DHL Parcel Portugal to CTT Expresso on 12 May 2026. Cooperation provides a local foundation for coordinating Portuguese processing and distribution of those volumes within the Iberian model.

DHL Group · Half-year report 2026 · Note 2

The announcement puts combined-network capacity above one million shipments per day. This scale refers to the joint CTT Group–DHL model, with gradual implementation. Planned connectivity and convenience improvements reinforce a long-term outlook; your shipment’s product, coverage and options are defined in your Jeton quote.

CTT Group · Parceria estratégica · 12/05/2026
Sources reviewed: 9 October 2026

Signals supporting a long-term relationship

+15.1%

Spain · online turnover

CNMC reports €29.643 billion in Q1 2026, up 15.1% year on year. This includes goods and services: it indicates digital commercial activity, rather than parcel volume.

CNMC · E-commerce Q1 2026 · 02/10/2026
78.7%

Portugal · industry-panel signal

In the second wave of the CTT Group 2026 Barometer, 78.7% of a 47-specialist panel reported online growth in their sector in the first half. This is an expert survey, not a national growth rate.

CTT Group · E-commerce Barometer 2026 · second wave

Our view: digital growth and investment in local networks support solutions connecting sourcing, nearby stock and delivery experience. The opportunity for your business is to combine product selection, clear costs and consistent service.

CHINA · ESPAÑA · PORTUGAL

Solutions for real business needs

A connected supply chain shaped around how you buy, sell and deliver in Iberia.

Business solutions
Cartons organised on warehouse racksCartons organised on warehouse racks

One brand, customers in Spain and Portugal

Brands expanding from Spain to Portugal, or the reverse, and coordinating stock and orders across both markets.

Two markets connected through one coordination team and delivery arrangements suited to local customers.

Explore the solution
Palletised freight beside a cargo aircraftPalletised freight beside a cargo aircraft

Spare parts and B2B replenishment

Distributors and businesses supplying workshops, shops or workplaces with recurring orders and urgent requirements.

Scheduled replenishment and urgent needs are managed with clear priorities and references.

Explore the solution
Products being recorded and checked at a workbenchProducts being recorded and checked at a workbench

Local returns and stock recovery

Brands handling Spanish and Portuguese buyer returns and deciding which goods can be made available again.

Organised aftercare supports buyer relationships and recovers goods suitable for resale.

Explore the solution

Iberian parcels: options for your business

What carriers offer and how to prepare delivery, returns and orders in a China–Spain–Portugal supply chain.

Read the guide

Your project, one connected solution

Tell us what you source in China, how you sell in Spain and Portugal and what needs coordinating. Our team organises the scope and proposal for your business.

What we define in your proposal

Scope and responsibilities
Stages coordinated by Jeton, transport operator and tasks for the supplier, seller and recipient.
Costs and terms
Charging basis, included items, possible surcharges and items still to be confirmed.
Route and schedule
Origin, destination and coverage; preparation dates, estimated transit and receiving arrangements.
Tracking and aftercare
Order and shipment references, an exception contact and the agreed returns procedure.
Contact Jeton
Contact Jeton