CTT Express publishes mainland services with tracking, notifications and home or Collectt-point delivery options by product. Buyers can follow their order and choose suitable receipt arrangements. Jeton connects these options with order preparation, recipient information and exception follow-up.
The May 2026 announcement plans 10,000 additional parcel lockers over the coming years. This direction can offer consumers more collection choices and merchants greater delivery flexibility. Jeton incorporates options as they become active and available for each product and postcode.
Our role: turn the network into a solution for your business
Local last-mile reach and international connectivity complement sourcing and preparation in China. Jeton organises the right combination of transport, stock, orders and aftercare, with a quote identifying product, operator, coverage and costs. Expand markets with a clear operating plan and an ongoing service relationship.
For Spanish and Portuguese buyers, a connected chain means useful information, receipt options and organised aftercare.
Know where the order is
Tracking and notifications published by CTT Express help buyers follow their shipment under the selected service.
Jeton support and next step
Jeton support
Jeton links orders and shipments, prepares recipient details and coordinates exception follow-up within the agreed scope.
Your next step
Tracking number and order reference. If an issue occurs, keep the latest status and date to share with the seller or with Jeton when it manages the shipment.
A return needs a destination, order reference and seller instructions. Keeping that link makes the goods handling easier to follow.
Jeton support and next step
Jeton support
Jeton coordinates receiving and agreed return handling. The seller defines exchanges, refunds and commercial communication with the buyer.
Your next step
Order reference, items, reason and destination authorised by the seller. Agree instructions before sending; logistics receiving and refunds are separate stages.
For merchants: connect the experience to your operations
Share your destinations in Spain and Portugal, regular and seasonal volume, stock location and returns rules. Choose the area you want to organise to prepare an enquiry with the right service.
The announced model specialises CTT Express in B2C and DHL eCommerce Spain in B2B and cross-border flows. This complementarity provides a foundation for linking consumer sales and business replenishment with services suited to each flow.
DHL confirms the transfer of DHL Parcel Portugal to CTT Expresso on 12 May 2026. Cooperation provides a local foundation for coordinating Portuguese processing and distribution of those volumes within the Iberian model.
The announcement puts combined-network capacity above one million shipments per day. This scale refers to the joint CTT Group–DHL model, with gradual implementation. Planned connectivity and convenience improvements reinforce a long-term outlook; your shipment’s product, coverage and options are defined in your Jeton quote.
CNMC reports €29.643 billion in Q1 2026, up 15.1% year on year. This includes goods and services: it indicates digital commercial activity, rather than parcel volume.
In the second wave of the CTT Group 2026 Barometer, 78.7% of a 47-specialist panel reported online growth in their sector in the first half. This is an expert survey, not a national growth rate.
Our view: digital growth and investment in local networks support solutions connecting sourcing, nearby stock and delivery experience. The opportunity for your business is to combine product selection, clear costs and consistent service.
CHINA · ESPAÑA · PORTUGAL
Solutions for real business needs
A connected supply chain shaped around how you buy, sell and deliver in Iberia.
Tell us what you source in China, how you sell in Spain and Portugal and what needs coordinating. Our team organises the scope and proposal for your business.
What we define in your proposal
Scope and responsibilities
Stages coordinated by Jeton, transport operator and tasks for the supplier, seller and recipient.
Costs and terms
Charging basis, included items, possible surcharges and items still to be confirmed.
Route and schedule
Origin, destination and coverage; preparation dates, estimated transit and receiving arrangements.
Tracking and aftercare
Order and shipment references, an exception contact and the agreed returns procedure.