- Website operator
- VANTAGE WORLDWIDE TRADING LIMITED
- Registered office
- Room I-1, 4/F, Golden Dragon Industrial Centre Phase 2, 162–170 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong
- Questions and requests
- hi@ctt-express.com
Information we collect and why
When you request a quote, we collect your reply email, pickup city in China, destination and delivery city, cargo description, estimated gross weight and delivery preference, along with any notes you choose to provide. We use these details to assess availability, prepare a quote and reply. If you book, we may request contact, delivery and customs information needed to arrange the shipment. Without the required quote details, we may be unable to respond with a quote.
Who can receive the information
Our quote team receives submission details by email. Cloudflare provides hosting, storage, security and email routing. For an agreed shipment, we may share the necessary details with carriers, delivery partners, customs agents and competent authorities. These providers and recipients may process information outside your country or region.
Retention and security
Quote submissions in the website’s storage expire after 90 days. Email correspondence and shipment records may be kept separately for as long as needed to handle your request, perform the agreed service, meet legal obligations or resolve claims. We use HTTPS and restrict access to the quote storage to authorized users.
Your rights and how to contact us
You can ask for access to your personal data or request a correction under Hong Kong’s Personal Data (Privacy) Ordinance. Any additional rights depend on the law applicable to your request. Use the email below and include your quote reference if available. We may ask for information to verify your identity.